Many of the Xfinity router’s status indicators are illuminated by different colored lights. A continuous white light indicates that your router is active, whereas a constant red light indicates that your device has no internet connection.
Your Xfinity router may be lighting orange, but what does this indicate for your service?
This means that your Xfinity router is receiving a firmware upgrade. The update should be complete in 15 minutes. If your Xfinity router is still glowing orange after 15 minutes, try unplugging it, waiting a full minute, and then plugging it back in.
How To Fix Xfinity Router Blinking Orange Problem
If you don’t know what to do about an Xfinity router that is flashing orange and not providing an internet connection, it might be a frustrating situation. As it turns out, I’ve come up with a few tried-and-true methods for solving this problem.
- Until the Upgrade Is Completed
A flickering orange light on an Xfinity router indicates that the equipment is in the process of upgrading its software. Your router’s performance will suffer if you don’t keep it up to date with software updates. There are many flaws and issues that may be fixed with these upgrades.
As a result, as soon as an update is made available, your Xfinity router will immediately make an attempt to connect to Xfinity servers. It will glow orange while the firmware is being updated. The good news is that all you have to do now is wait for the procedure to be finished. Don’t disconnect the router during the update to risk injuring it or corrupting its present software.
To ensure that the firmware update is fully installed, give it at least 15 minutes after starting the process. After the process is complete, your router should operate normally again.
You can always try the next repair if this one doesn’t work out.
2. Set Your Router to Reboot.
If the orange light on your Xfinity router is still on, you may try resetting the device to see if it resolves the problem. Resetting your router is as simple as disconnecting it and pressing the reset button. Listed below are the steps to follow:
- Turn off your PC and all of the gadgets linked to it.
- Disconnect the router’s power cord.
- Wait for 60 seconds.
- Replacing the power cord is a simple matter.
- For the router to re-initialize, wait around 10 minutes.
- See whether you’re back online by checking the status light.
- Switch on all of your electronic gadgets (PC, phone, etc.)
Depending on the model, you may be able to use the reset button to restart your router. Listed below are the steps to follow:
- Turn off your PC and all of the gadgets linked to it.
- In order to restart your router, locate the reset button on its backside
- Use a pin or other sharp instrument to press and hold the reset button for a few seconds to restore your computer to its default settings.
- A reboot is required.
- See whether you’re back online by checking the status light.
- Switch on all of your electronic gadgets (PC, phones, etc.)
3. Check for loose wires in the system.
If the orange light on your router is flashing, check for frayed or broken wires. When relocating the router or doing ordinary cleaning around it, you could have accidentally unplugged the router wires.
The router may glow orange if it detects extreme kinks, bends, abrasions, or cuts in the wires. In this case, the answer is easy. If you find any loose wires, just plug them back in. Replace any broken wires as soon as you find them.
4. Check the Splitter for Damage.
In order to transfer internet signals to other devices, such as your TV and modem, you need a tiny device called a splitter. Many individuals neglect to inspect the splitter, which is a typical failure spot. Your router will begin flashing orange if it has been damaged or isn’t operating properly.
Replacement of the splitter is necessary to fix this problem. But I strongly advise against using splitters since they drastically reduce the strength of the signal you send out. In its place, connect the primary internet wire to the router directly.
5. Check Your Local Area for Service Outages.
During an internet outage, the signal strength of your router will drop, preventing you from connecting to the internet. The router will glow orange if there is an unexpected disconnect.
Call or visit your Internet Service Provider’s website to see if there are any service disruptions in your region. It’s also possible to check for service outages using the Xfinity app on your smartphone.
Listed below are the steps to follow:
- Make sure that your phone’s Wi-Fi is turned off.
- Since Wi-Fi is no longer available, you’ll need to get an LTE data package.
- The Xfinity app may be downloaded from the Google Play Store and installed on your phone.
- Using the Xfinity app, log in to your account and see if any outages have been recorded.
- Make sure your network is up and running by going to “My Network” in your app and checking the indicator circle (an orange circle indicates an outage, while a green circle shows your router is operational).
6. Attempt to connect over Ethernet
A problem with your wireless connection might be the cause of an incorrect network disconnect and the orange blinking of your router. Using an Ethernet cable to connect to your router may be able to assist. If you purchase an Xfinity router, you don’t have to buy an Ethernet cable separately.
Listed below are the steps to follow:
- To remove all of the router’s wires and cords, disconnect them from the router.
- Connect one end of a hardwired Ethernet cable to your router.
- The other end should be connected to your modem.
- Ensure that all of the cables are plugged back into their proper ports.
- Connect the power cords for your Xfinity modem and router.
- Take a look at your internet speed.
7. Check Your Router for Issues
It’s possible that your Xfinity router is faulty if you’ve tried all the aforementioned methods and it’s still flickering orange. The latest Xfinity routers outperform the older versions in terms of efficiency. Since they lose functionality at a quicker rate, they might reach End of Life (EOL) status sooner than intended.
Replacement is the only option if your router is malfunctioning. To be eligible for warranty coverage, you must buy an original router from Xfinity or an authorized dealer.
8. Check the Minimum System Requirements
Whether your new Xfinity router is glowing orange after you’ve set it up, check to see if your equipment or operating system fulfills the system requirements.
The minimum system requirements for different Xfinity router models are different. The following are the bare minimums:
- Microsoft Windows or Apple Macintosh operating systems
- An Ethernet cable, such as Cat5e or Cat6
- CPU – Intel Core i5 4th Gen.
- You have a choice of four different web browsers: Google Chrome, Mozilla Firefox, or Apple Safari.
Your equipment won’t perform effectively or efficiently if it doesn’t satisfy these specifications. Signals may be faint, and the speeds may be agonizingly slow. Upgrade your devices and equipment to fix this problem and make sure it is compatible.
9. Contact Xfinity Customer Service for assistance.
Consider contacting Xfinity Customer Support if none of the preceding methods work. Telephone and live chat access to Xfinity Customer Service is accessible 24/7. If there are any service disruptions in your region, the customer service agent will confirm this with you. Setting up your Xfinity router will also be taken care of by them. Troubleshooting and repair may be done at your home or business by a corporate professional.
Final conclusion
An Xfinity router that blinks orange all the time might be a nuisance.
Fortunately, this doesn’t have to be the case all the time. The following is a list of steps you may take to fix the problem:
- As soon as the update is finished, wait patiently.
- Reset your wireless router if necessary.
- Repair or replace any broken or loose wires.
- Connect your internet wire straight to the router.
- See if any services are down.
- Consider using an Ethernet cable.
- Make sure the router isn’t broken.
- Verify the minimum system requirements
- Xfinity customer service may be contacted.